DEUTZ Doctor | Technical Support Request
Technical SupportNeed assistance with an engine fault? Submit an enquiry to our technical team.Submit a Ticket
DEUTZ DOCTOR · TECHNICAL ASSISTANCE

Technical Support Request

Send our technical team your engine details, fault codes and symptoms for an initial review.

Contact information

Engine information

Photographs

Add up to 5 photos of the engine, identification plate, fault display or affected components. JPG, PNG or WebP; maximum 5 MB per photo.

Submitting an enquiry is free. Our team will review the information and contact you about appropriate next steps. Any further diagnostic work or engineer attendance may be chargeable and will be discussed beforehand.

Fields marked * are required. Engine serial number is optional.

Book an Engineer VisitRequest a diagnostic visit or ask for a repair and service quotation.Book Engineer
DEUTZ DOCTOR · ENGINEER ATTENDANCE

Request an Engineer Visit

Tell us about your engine and location. We calculate driving mileage automatically from Bilston. Review the full price securely in Stripe Checkout before paying. Engineer availability remains subject to confirmation.

Visit type

Contact details

Machine & location

Automatic travel mileage

No manual mileage needed. We calculate the driving distance automatically from WV14 7LF, Bilston to your site postcode using Geoapify. The attendance fee and return journey at £0.75 per mile, plus applicable VAT, are calculated securely before Stripe Checkout opens. Review the total on Stripe before deciding whether to pay. This is a genuine payment request and does not confirm engineer availability.

Attendance bands: £200 for 0–50 miles; £250 for over 50–150; £300 for over 150–200; £350 for over 200–250 miles, plus return travel and applicable VAT. Journeys above 250 miles require a quotation.

JPG, PNG or WebP; maximum 5 MB per image.

Industrial engine diagnostics

Diesel Engine Diagnostics

Professional fault finding for Deutz engines and other brands of industrial engine.

Using licensed genuine manufacturer diagnostic software, including Deutz Serdia 4.0, alongside market-leading aftermarket diagnostic tools and industry-backed technical training, we are able to identify and rectify faults across a wide range of engine systems.

Keeping your machinery up and running.

  • Fault code reading and analysis
  • Live data and parameter checks
  • Wiring and sensor testing
  • On-site and workshop diagnostics
  • Clear recommendations and repair options

Diagnostics for industrial engines across a range of applications

🚜Construction
🌾Agricultural
⚡Power generation
🏭Industrial
⚙️Shredders
🏗️Material handling
🔧Compressors
＋And many more

Specialist diagnostic equipment

Deutz Diagnostic Tools

We use specialist diagnostic equipment to investigate electronic and mechanical engine faults.

Licensed Deutz Serdia 4.0 Diagnostic Software

We operate a licensed version of Deutz Serdia 4.0 for supported engines, including fault code analysis, live data and applicable parameter functions.

Other Diagnostic Equipment

  • Cummins INSITE
  • Caterpillar CAT ET
  • Perkins EST
  • JCB ServiceMaster
  • Multi-brand diagnostic equipment

Tool compatibility and available functions depend on the engine, machine and ECU.

Common Engine Problems We Diagnose

From electronic fault codes to mechanical symptoms, we combine diagnostic data with practical engine knowledge.

⚠️Engine warning lights
⌁Fault codes
↘Loss of power
⛽Fuel system issues
❄Cooling system faults
♻Emissions system problems
⚡Electrical faults
⚙Starting and running issues

How It Works

A straightforward process to identify the problem and agree the next steps.

1

Tell us the problem

Share the engine type, symptoms, fault codes and any useful photographs.

2

Book a visit

Use our existing engineer booking service to request on-site attendance.

3

We investigate

Our engineer carries out appropriate diagnostic checks and fault finding.

4

Next steps

We explain the findings and recommend suitable repair options.