DEUTZ Doctor | Technical Support Request

Technical SupportNeed assistance with an engine fault? Submit an enquiry to our technical team.Submit a Ticket

DEUTZ DOCTOR · TECHNICAL ASSISTANCE

Technical Support Request

Send our technical team your engine details, fault codes and symptoms for an initial review.

Contact information

Your name *

Company (optional)

Email address *

Telephone *

Engine information

Engine manufacturer *

Engine model *

Engine serial number (optional)

Machine make / model (optional)

Site postcode *

Fault code(s) (if known)

Describe the issue *

Photographs

Add photos (optional)

Add up to 5 photos of the engine, identification plate, fault display or affected components. JPG, PNG or WebP; maximum 5 MB per photo.

Submitting an enquiry is free. Our team will review the information and contact you about appropriate next steps. Any further diagnostic work or engineer attendance may be chargeable and will be discussed beforehand.

I agree to be contacted about this enquiry and understand that my details will be processed to respond to my request. *

Fields marked * are required. Engine serial number is optional.

Book an Engineer VisitRequest a diagnostic visit or ask for a repair and service quotation.Book Engineer

DEUTZ DOCTOR · ENGINEER ATTENDANCE

Request an Engineer Visit

Tell us about your engine and location. We calculate driving mileage automatically from Bilston. Review the full price securely in Stripe Checkout before paying. Engineer availability remains subject to confirmation.

Visit type

Service required *

Contact details

Your name *

Company (optional)

Email *

Telephone *

Machine & location

Engine manufacturer *

Engine model *

Machine make / model

Engine serial number

Site postcode *

Preferred visit date (optional)

Fault / work required *

Automatic travel mileage

No manual mileage needed. We calculate the driving distance automatically from WV14 7LF, Bilston to your site postcode using Geoapify. The attendance fee and return journey at £0.75 per mile, plus applicable VAT, are calculated securely before Stripe Checkout opens. Review the total on Stripe before deciding whether to pay. This is a genuine payment request and does not confirm engineer availability.

Attendance bands: £200 for 0–50 miles; £250 for over 50–150; £300 for over 150–200; £350 for over 200–250 miles, plus return travel and applicable VAT. Journeys above 250 miles require a quotation.

Photos (optional, up to 5)

JPG, PNG or WebP; maximum 5 MB per image.

I agree to be contacted about my enquiry. I understand that mileage and engineer availability are subject to confirmation, and payment does not guarantee an appointment. *

Statement of Independence

Deutz Doctor is a service and trading name of RHINE POWERED MACHINERY LTD, company number 15469377.

Registered office: First Floor Willow House, Kingswood Business Park, Holyhead Road, Albrighton, United Kingdom, WV7 3AU.

RHINE POWERED MACHINERY LTD and its Deutz Doctor brand operate independently and are not affiliated with, sponsored by or endorsed by DEUTZ AG, DEUTZ AG UK Branch or any of its subsidiaries.

DEUTZ AG has its registered seat in Cologne, Germany, with its headquarters at Ottostrasse 1, 51149 Cologne-Porz (Eil), Germany, and is registered with Cologne District Court under commercial register number HRB 281. DEUTZ AG UK Branch lists its UK address as Unit 3, Willow Park, Burdock Close, Cannock, Staffordshire, WS11 7FQ.

References to Deutz, engine models and part numbers are used solely to identify the engines, products and services we support or to describe compatibility. All third-party trademarks remain the property of their respective owners.

These external links are provided for information and convenience only. Their inclusion does not imply any affiliation with or endorsement of Rhine Powered Machinery Ltd or Deutz Doctor.