DEUTZ Doctor | Technical Support Request
Technical SupportNeed assistance with an engine fault? Submit an enquiry to our technical team.Submit a Ticket
DEUTZ DOCTOR · TECHNICAL ASSISTANCE

Technical Support Request

Send our technical team your engine details, fault codes and symptoms for an initial review.

Contact information

Engine information

Photographs

Add up to 5 photos of the engine, identification plate, fault display or affected components. JPG, PNG or WebP; maximum 5 MB per photo.

Submitting an enquiry is free. Our team will review the information and contact you about appropriate next steps. Any further diagnostic work or engineer attendance may be chargeable and will be discussed beforehand.

Fields marked * are required. Engine serial number is optional.

Book an Engineer VisitRequest a diagnostic visit or ask for a repair and service quotation.Book Engineer
DEUTZ DOCTOR · ENGINEER ATTENDANCE

Request an Engineer Visit

Tell us about your engine and location. We calculate driving mileage automatically from Bilston. Review the full price securely in Stripe Checkout before paying. Engineer availability remains subject to confirmation.

Visit type

Contact details

Machine & location

Automatic travel mileage

No manual mileage needed. We calculate the driving distance automatically from WV14 7LF, Bilston to your site postcode using Geoapify. The attendance fee and return journey at £0.75 per mile, plus applicable VAT, are calculated securely before Stripe Checkout opens. Review the total on Stripe before deciding whether to pay. This is a genuine payment request and does not confirm engineer availability.

Attendance bands: £200 for 0–50 miles; £250 for over 50–150; £300 for over 150–200; £350 for over 200–250 miles, plus return travel and applicable VAT. Journeys above 250 miles require a quotation.

JPG, PNG or WebP; maximum 5 MB per image.

Services

Have a different brand of engine?

Independent DEUTZ engine specialists

Expert care for your DEUTZ engine.

From fault finding and routine servicing to major repairs and replacement engines, we help keep your machinery working.

Nationwide on-site support Wolverhampton workshop Genuine & OEM parts

On-site repairs

Specialist engine support at your machine, with nationwide coverage from our Wolverhampton base.

  • Engine servicing and repairs
  • Electrical and fuel system faults
  • On-site engine diagnostics
Explore on-site repairs

Workshop repairs

For major engine work, our Wolverhampton workshop provides repairs using factory methods and genuine or OEM parts.

  • Engine overhauls
  • Cylinder head testing
  • Short and long motor upfits
Explore workshop repairs

Engine diagnostics

Find the cause of engine problems with genuine DEUTZ SERDIA diagnostic software and specialist technical knowledge.

  • Fault code investigation
  • Engine performance problems
  • Wiring and electrical diagnosis
Arrange diagnostics

DPF & emissions repairs

Support for diesel exhaust aftertreatment systems, including DPF and SCR faults.

  • DPF cleaning
  • SCR system diagnostics
  • Exhaust aftertreatment repairs
Explore emissions services

Replacement engines

Discuss the right engine repair or replacement route for your machine, including short and long motor options.

  • Short and long motors
  • Engine swaps
  • Specification changes
Discuss engine options

Genuine & OEM parts

Keep your machinery working with DEUTZ parts support and help identifying the right components.

  • Service filters and seals
  • Fuel system components
  • Engine repair parts
Explore spare parts

Let's get your machine working

Tell us what's happening.

Send your machine make and model, engine serial number and any fault codes. A photo of the engine identification plate helps us identify your engine and parts.

Call 01902 288201 Email our service team Monday–Friday · 7am–5pm

Before you get in touch

A few useful answers.

Can you repair my engine on site?

We provide nationwide on-site support. Contact us with your location, machine details and the symptoms so we can discuss the repair and whether workshop work is needed.

What information should I send?

Please include your machine make and model, your location, a photo of the engine identification plate and any fault codes. Photos of the fault or affected parts are useful too.

How do I enquire about spare parts?

Email spareparts@deutzdoctor.com with the engine serial number and the parts you need. Include any part numbers or clear photos you have.