DEUTZ Doctor | Technical Support Request

Technical SupportNeed assistance with an engine fault? Submit an enquiry to our technical team.Submit a Ticket

DEUTZ DOCTOR · TECHNICAL ASSISTANCE

Technical Support Request

Send our technical team your engine details, fault codes and symptoms for an initial review.

Contact information

Your name *

Company (optional)

Email address *

Telephone *

Engine information

Engine manufacturer *

Engine model *

Engine serial number (optional)

Machine make / model (optional)

Site postcode *

Fault code(s) (if known)

Describe the issue *

Photographs

Add photos (optional)

Add up to 5 photos of the engine, identification plate, fault display or affected components. JPG, PNG or WebP; maximum 5 MB per photo.

Submitting an enquiry is free. Our team will review the information and contact you about appropriate next steps. Any further diagnostic work or engineer attendance may be chargeable and will be discussed beforehand.

I agree to be contacted about this enquiry and understand that my details will be processed to respond to my request. *

Fields marked * are required. Engine serial number is optional.

Book an Engineer VisitRequest a diagnostic visit or ask for a repair and service quotation.Book Engineer

DEUTZ DOCTOR · ENGINEER ATTENDANCE

Request an Engineer Visit

Tell us about your engine and location. We calculate driving mileage automatically from Bilston. Review the full price securely in Stripe Checkout before paying. Engineer availability remains subject to confirmation.

Visit type

Service required *

Contact details

Your name *

Company (optional)

Email *

Telephone *

Machine & location

Engine manufacturer *

Engine model *

Machine make / model

Engine serial number

Site postcode *

Preferred visit date (optional)

Fault / work required *

Automatic travel mileage

No manual mileage needed. We calculate the driving distance automatically from WV14 7LF, Bilston to your site postcode using Geoapify. The attendance fee and return journey at £0.75 per mile, plus applicable VAT, are calculated securely before Stripe Checkout opens. Review the total on Stripe before deciding whether to pay. This is a genuine payment request and does not confirm engineer availability.

Attendance bands: £200 for 0–50 miles; £250 for over 50–150; £300 for over 150–200; £350 for over 200–250 miles, plus return travel and applicable VAT. Journeys above 250 miles require a quotation.

Photos (optional, up to 5)

JPG, PNG or WebP; maximum 5 MB per image.

I agree to be contacted about my enquiry. I understand that mileage and engineer availability are subject to confirmation, and payment does not guarantee an appointment. *

DEUTZ DOCTOR | ENGINE EXCHANGE PROGRAMME

Exchange Engines

Long and short motors built from recycled running core, with units configurable to suit your specific engine build and industrial application.

Request an engine quote Call 01902 288201

Find your exchange engine

Explore our exchange engine range. Contact us with your engine serial number and machine details so we can confirm the correct build.

£POA = price on application. Engine availability, exchange core requirements, specification and suitability are confirmed by quotation.

Exchange engine warranty

Our exchange programme advertises a warranty of 12 months or 1,000 operating hours, whichever comes first. Please request the full warranty conditions when obtaining your quote.

Need a different engine?

Whether your engine is installed in a material handler, shredder, drilling rig or another industrial application, contact us with your engine plate details and required specification.

Ask about an engine 01902 288201

DEUTZ Doctor is operated by Rhine Powered Machinery Ltd. This page is an independent specialist offering and does not imply affiliation with DEUTZ AG.